Legal Document

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, protect, and handle your personal information when you use our services.

Effective: January 1, 2024
Last Updated: January 15, 2026
We never sell your personal information
256-bit SSL encryption on all data
You control your data

Information We Collect

Personal Information You Provide

  • Name and contact information (email, phone number, address)
  • Driver's license number and identification documents
  • Payment information (credit card details, banking information)
  • Employment and income information for lease qualification
  • Vehicle preferences and leasing history
  • Communications and correspondence with us

Information Automatically Collected

  • IP address and device identifiers
  • Browser type and version
  • Pages visited and time spent on our platform
  • Referring website or source
  • Location data (with your consent)
  • Cookies and similar tracking technologies

How We Use Your Information

Primary Uses

  • Process and facilitate car lease applications and transactions
  • Verify your identity and creditworthiness
  • Communicate with you about your lease and account
  • Provide customer support and respond to inquiries
  • Improve and optimize our platform and services
  • Send important updates, security alerts, and policy changes

Marketing & Analytics

  • Send personalized offers and lease deals (with your consent)
  • Analyze usage patterns to improve user experience
  • Conduct market research and customer surveys
  • Display relevant advertisements on third-party platforms

Information Sharing & Disclosure

When We Share Your Information

  • With dealerships and leasing partners to fulfill your request
  • With credit bureaus and financial institutions for lease approval
  • With service providers who assist our operations (payment processing, analytics)
  • When required by law or to protect legal rights
  • During business transfers (merger, acquisition, or sale of assets)
  • With your explicit consent

We Never Sell Your Data

  • We do not sell your personal information to third parties
  • We do not share your data for cross-context behavioral advertising
  • We only share data necessary to provide our services

Data Security & Retention

Security Measures

  • 256-bit SSL/TLS encryption for all data transmission
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Data stored in secure, SOC 2 certified data centers
  • Employee background checks and security training
  • 24/7 monitoring for unauthorized access attempts

Data Retention

  • We retain data as long as your account is active
  • Lease records retained for 7 years (legal requirement)
  • Marketing data retained until you opt-out
  • Anonymous analytics data retained indefinitely
  • You may request deletion of personal data anytime

Your Privacy Rights

For All Users

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request removal of your personal data
  • Opt-out: Unsubscribe from marketing communications
  • Portability: Receive your data in a machine-readable format

Additional Rights (Based on Location)

  • GDPR (Europe): Right to restrict processing and object to automated decisions
  • CCPA (California): Right to know what data is collected and opt-out of sales
  • PIPEDA (Canada): Right to challenge compliance and request account closure
  • LGPD (Brazil): Right to confirm data existence and request anonymization

Cookies & Tracking Technologies

Types of Cookies We Use

  • Essential Cookies: Required for platform functionality (cannot be disabled)
  • Analytics Cookies: Help us understand how users interact with our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Deliver relevant ads (with your consent)

Managing Cookies

  • You can disable cookies in your browser settings
  • Disabling essential cookies may affect platform functionality
  • Cookie preferences are saved for 12 months
  • Third-party cookies are subject to their respective policies

Children's Privacy

Age Restrictions

  • Our services are not directed to individuals under 18 years of age
  • We do not knowingly collect personal information from minors
  • If we discover data from a minor, we will delete it immediately
  • Parents/guardians may contact us to request removal of a minor's data

International Users

Cross-Border Data Transfers

  • Data may be transferred to and processed in the United States
  • We comply with GDPR requirements for EU data transfers
  • Standard Contractual Clauses (SCCs) are used where applicable
  • You consent to data transfer by using our services

Policy Updates

Changes to This Policy

  • We will post any changes on this page with an updated revision date
  • Material changes will be notified via email or platform notification
  • Continued use of our services constitutes acceptance of changes
  • Previous versions are available upon request

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact our Data Protection Officer using the information below:

Mail:130 William street 49C New York City, New York 10038

Exercise Your Privacy Rights

To exercise your privacy rights, please contact our privacy team using the information above. We'll respond to your request within 30 days as required by law.

Contact Us to Request Data Access

Quick Summary

  • We collect data to provide lease services
  • We never sell your personal information
  • You have full control over your data
  • Industry-standard security measures

Compliance Standards

GDPRCCPAPIPEDALGPDPCI DSSSOC 2

Data Protection Officer

For privacy-specific concerns or DPO inquiries:

dpo@drivlo.org

This Privacy Policy is effective as of January 1, 2024 and was last updated on January 15, 2026. By using Drivlo's services, you acknowledge that you have read and understood this policy.